D. Karras

Arrow appears to be a very well managed organization. Here are some highlights that impressed me:1. Prompt response to quote request
2. Thorough well written and clear proposal of work options
3. Prompt response by sales rep to all calls and questions
4. Sales rep kept me informed of when work was scheduled to be done
5. Work crew and foreman were at work site at 7:00am each work day and were hard working, very efficient and did an excellent job
6. The shutters that were removed were in such bad shape that they could not be put back up. I had to order custom sized shutters and the sales rep agreed to have a worker return and install the new shutters when they arrived… very accommodating!”