“I am writing to commend the exemplary efforts of Joe, the foreman who supervised a late October project where I live.Joe was always available by telephone. He was receptive to my requested, handling them in a most timely manner. His demeanor was nothing less than professional, polite, and accommodating throughout the entire job.
In today’s workforce his qualities are rare and must help to ensure customer loyalty, as I’m sure you would agree. Furthermore, and as a result, I will strongly recommend Arrow Masonry and Exteriors whenever asked.
Please thank Joe for me.”